terms and conditions
OVERVIEW
This website is operated by Femolux. Throughout the site, the terms “we”, “us” and “our” refer to Femolux. Femolux offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “TOS”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants and/or content contributors.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms of Use at any time by posting updates and changes to our website.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:
transmissions over various networks
changes to conform and adapt to technical requirements of connecting networks or devices
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part of the content) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Conclusion of the Contract
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalogue.
By clicking the “Buy” button, you make an offer to conclude a purchase contract. A confirmation of receipt of your order follows immediately after sending via automated email. This email confirmation does not constitute acceptance of the contract.
Warranty
The statutory warranty rights apply.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.
We reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information, or other material purchased will meet your expectations, or that any errors in the Service will be corrected.
All our products are shipped directly to the consumer from our international supplier network. Any customs duties, import taxes, or additional fees charged by your country are the responsibility of the customer.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, credit card, and/or billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information so we can complete transactions and contact you as needed.
For more details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability for third-party materials, websites, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us submissions such as contest entries, creative ideas, suggestions, proposals, or other materials (collectively, “Comments”), you agree that we may, at any time, edit, copy, publish, distribute, translate and otherwise use them in any medium.
We are not obligated to:
maintain any Comments in confidence
pay compensation for any Comments
respond to any Comments
We may, but have no obligation to, monitor, edit, or remove content we determine to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or personal rights.
You are solely responsible for your comments and their accuracy.
Any additional customs clearance charges and/or import duties are not included in the price and are the responsibility of the customer.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.
We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service except as required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content:
(a) for any unlawful purpose
(b) to solicit others to perform or participate in unlawful acts
(c) to violate any laws or regulations
(d) to infringe upon our intellectual property rights or the rights of others
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
(f) to submit false or misleading information
(g) to upload or transmit viruses or malicious code
(h) to collect or track personal information of others
(i) for spam, phishing, pretext, spider, crawl, or scrape
(j) for any obscene or immoral purpose
(k) to interfere with the security features of the Service
We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your own risk.
The Service and all products delivered through the Service are provided “as is” and “as available” without warranties of any kind.
In no case shall Femolux, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or damages of any kind, including lost profits, lost revenue, lost savings, or any similar damages.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential damages, our liability will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Femolux and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Use or your violation of any law or rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law.
The unenforceable portion shall be severed and shall not affect the validity of the remaining provisions.
SECTION 16 - TERMINATION
These Terms of Use remain effective unless and until terminated by either you or us.
If you breach any term, we may terminate your access without notice, and you will remain liable for all amounts due up to and including the termination date.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Use and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service.
They supersede any prior agreements, communications, and proposals.
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Use and any separate agreements shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 - REFUSED PACKAGES
If an order is refused at the time of delivery or not collected from a designated pickup point, the package will be returned to our warehouse.
A $25 CAD fee will be deducted from the refund to cover shipping and processing costs.
SECTION 20 - CHANGES TO TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Use by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Use should be sent to: